Oracle Corp. announced several enhancements to its healthcare solutions at its flagship event being held in Las Vegas. This includes new cloud-based electronic health record (EHR) capabilities, generative AI services, public Application Programming Interfaces (APIs), and back-office enhancements designed for the healthcare industry.
The new Oracle Health EHR platform will offer a modern interface and intuitive, guided processes that improve patient and provider experiences with easy-to-use, consumer-grade applications. The platform will also provide convenient self-service options that empower patients while reducing provider burden and administrative workloads.
For providers, taking advantage of a host of new features will not only save time, but also increase efficiency. For instance, using generative AI services, providers will be able to create personalised treatment plans based on the patient’s medical history, current condition, and preferences. The platform will also leverage natural language processing and machine learning to extract relevant information from clinical notes and generate accurate documentation and billing codes.
“Our goal is to deliver one of the industry’s best, most functionally rich EHR systems to reduce wasted time, eliminate redundant processes, and add value every step of the way for practitioners and the patients they serve,” said Travis Dalton, executive vice president and general manager of Oracle Health.
Oracle Health will be making its clinical and financial resources, such as vitals, appointments, and orders available via public Application Programming Interfaces (APIs). These new APIs will enable integration with Oracle’s clinical solutions and allow partners, customers, and third-party vendors to create more advanced customizations, as well as net new experiences and workflows :-
- Generative AI capabilities: Clinical Digital Assistant enables providers to leverage generative AI together with voice commands to reduce manual work. For physicians, the multimodal voice and screen-based assistant participates in appointments using generative AI to automate note taking and to propose context-aware next actions, such as ordering medication or scheduling labs and follow-up appointments.
- Human resources enhancements: To help healthcare organisations support their complex staffing needs, Oracle added new AI-powered workforce management within Oracle Fusion Cloud HCM. With AI-powered healthcare scheduling and EHR insights, managers can match the best suited workers to the appropriate assignment based on real-time patient and workforce data.
- Finance and supply chain enhancements: Using Oracle’s existing applications, Oracle will enable healthcare organisations to consolidate disconnected systems and automate critical processes while providing the flexibility needed to support new delivery models ranging from tele-health to home- and community-based care.
Before Oracle, Amazon’s AWS launched HealthScribe and HealthImaging in July to improve the efficiency and accuracy of EHR using generative AI. In April, Microsoft partnered with Epic, America’s largest EHR to enhance medical records and improve patient-doctor interaction using ChatGPT-4.